Privacy Policy

1. Introduction

Juud.ai ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job application service. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, residential address
• Professional Information: Resume/CV, work history, education, skills, certifications, portfolio links
• Job Preferences: Desired roles, salary expectations, location preferences, work arrangement preferences
• Payment Information: Processed securely through our payment provider; we do not store full credit card details
• Account Information: Login credentials and account settings

We also automatically collect:

• Device information and browser type
• IP address and general location data
• Usage data and interaction with our Service
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Submit job applications on your behalf to matching positions
• Match you with suitable job opportunities using our proprietary algorithms
• Process payments and manage your account
• Communicate with you about your applications and our Service
• Analyse usage patterns to improve our matching technology
• Detect, prevent, and address fraud or technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We share your information in the following circumstances:

• With Employers: When submitting job applications on your behalf, we share relevant information from your resume and profile with prospective employers
• Service Providers: With third-party vendors who assist in operating our Service (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In other circumstances where you have given explicit consent

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes, enforcing our agreements, or for analytics purposes in aggregated, anonymised form.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Withdraw consent for certain processing activities
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at privacy@juud.ai.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Australia where our service providers operate. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: